How can I playback footage?
Footage can be played back using the app
What happens to my footage when storage runs out?
When using memory card for storage you can set it so that storage overwrites or it stops through the app. For Cloud storage, simply increase the amount of storage you pay for each month
Do I need to pay subscription fee if I choose to have cloud recording?
Yes, subscription fee applies depending on how much memory you want. It's usually around £4 a month
How much recording do I get for a 64GB memory card?
This will give you about 12 hours of continuous recording, if its set on motion recording this could be up to few weeks.
Does it have night vision?
Yes, the night vision will activate automatically when the camera detects night fall. There's also 4 x built-in bright white LED lights for added illumination
Do I need to connect camera to any mains power supply?
No, because the camera is solar powered with rechargeable batteries. You simply need to attach the the solar panel to an outside wall securely (where daylight will fall onto the panel). The solar panel then connects to the camera via a cable (included in the package). Then, simply connect the camera to your mobile phone either via a 3G/4G SIM network or your home internet network wirelessly
If I choose 3G/4G camera does it also have wifi facility?
No, if you choose 3G/4G it will only work with a sim card. And, if you choose wifi camera option then it only has wifi capacity. They are not interchangeable
Can I add more than one camera to the mobile app?
Yes, you can add as many cameras as you like to the mobile app for all-round security for your home or business
Why choose the 3G/4G option?
The 3G/ 4G SIM card option is better suited if you want to install the camera further away from your home's internet router. In this case, the wifi signal is likely to be weaker so a 3G/ 4G option will give a constant signal and connectivity to your mobile regardless of where the camera is located
How long does the charge last? Will it last 24/7?
The charge from the solar panel will last 365days in stand-by mode. The batteries take only approximately 3hours of daylight to charge (they charge simultaneously). So, as long as the solar panel is placed where there's direct daylight then the cameras will have constant charge throughout the entire year regardless of the short winter days
Can the camera be installed inside with the solar panel outside?
Yes, the camera can be installed away from the solar panel and then connected via the cable that's included in the package. For example, the camera can be installed inside a garage that has no mains electricity and the solar panel can be installed on the roof or fascia outside